The patients who stopped coming, contacted once.
A measured sequence to appropriate inactive patients — three messages over a week, each one sent only if the last got no reply, and stopped the moment somebody answers.
Watch it run
One of six, one record
Patient Reactivation does not keep
an inbox of its own.
Everything it handles lands in the same patient record as the other five, so nothing is worked twice and nobody has to be told the same thing again.
Patient Reactivation, running
It selects. It contacts. It stops.
A measured sequence to appropriate inactive patients — three messages over a week, each one sent only if the last got no reply, and stopped the moment somebody answers.
“It has been a while since your last check-up — would you like to book one?”
“A short reminder — there are openings this week if you would like one.”
“Last note from us for now — reply any time and we will find a slot.”
A reply moves the conversation to your team with its full history attached.
What the clinic gets
- It selectsRule-based, on criteria the practice sets. Not everyone on the list.
- It contactsDay 0, day 3, day 7 — each step conditional on silence before it.
- It stopsA reply ends the sequence and hands the conversation to your team.
The gap it closes
Not a staffing failure. A coverage one.
How it works
Three steps, and then it stops.
Rule-based, on criteria the practice sets. Not everyone on the list.
Day 0, day 3, day 7 — each step conditional on silence before it.
A reply ends the sequence and hands the conversation to your team.
The boundary
What it will never do.
Every product in the system has a written line it does not cross. This one is Patient Reactivation’s.
- Message a patient who has opted out
- Claim a clinical reason to come in
- Continue a sequence after somebody replies
- Contact anyone the practice has excluded
Every reply is visible in the panel with the sequence that produced it.
The path a request takes
Four stages, and then a person.
Nothing here is a promise about outcomes. It is the path Patient Reactivation actually takes, and the point where it stops.
Every practice has patients who simply drifted. Nobody has the hours to call them.
Rule-based, on criteria the practice sets. Not everyone on the list.
Day 0, day 3, day 7 — each step conditional on silence before it.
A reply ends the sequence and hands the conversation to your team.
Watch it run
Patient Reactivation, end to end.
One unedited recording of this product handling a single request, from the moment it arrives to the moment your team opens it.
Where it shows up
One panel, one record.
Patient Reactivation does not keep its own inbox. Everything it handles lands in the same patient record as the other five, so nothing is worked twice.
See the panelPatient Reactivation
Every reply is visible in the panel with the sequence that produced it.
- 01It selectsRule-based, on criteria the practice sets. Not everyone on the list.
- 02It contactsDay 0, day 3, day 7 — each step conditional on silence before it.
- 03It stopsA reply ends the sequence and hands the conversation to your team.
- Message a patient who has opted out
- Claim a clinical reason to come in
- Continue a sequence after somebody replies
Founder-led · built for dental clinics
I build Alotime for the hours a dental practice cannot cover. If something in the system gets a patient conversation wrong, that is mine to fix — and you will always know who to call.
Get Alotime. Get more smiles.
- 15-minute discovery
- Clinic-specific estimate
- No commitment required