Never lose a patient because nobody answered.
Alotime Call Recovery answers patient calls, understands what the caller needs, qualifies the opportunity and gives your team the context to take the next step — 24/7.
Watch it run
One of six, one record
Call Recovery does not keep
an inbox of its own.
Everything it handles lands in the same patient record as the other five, so nothing is worked twice and nobody has to be told the same thing again.
Call Recovery, running
It answers. It qualifies. It hands over.
Missed calls, after-hours calls and the third line during a rush. Alotime answers them, works out why the patient is calling, collects the essential non-clinical details and leaves a qualified request instead of a voicemail light.
What the clinic gets
- It answersPromptly, in the practice’s own tone, in the language the caller uses.
- It qualifiesWhy they are calling, new or existing, treatment interest, urgency, when they can come in.
- It hands overA qualified request lands in your panel with the whole conversation attached.
The gap it closes
Not a staffing failure. A coverage one.
The path a request takes
Four stages, and then a person.
Nothing here is a promise about outcomes. It is the path Call Recovery actually takes, and the point where it stops and a person takes over.
After hours, during a rush, or on the line nobody could reach in time.
Promptly, in the practice’s own tone, in the language the caller uses.
Why they are calling, new or existing, treatment interest, urgency and when they can come in.
A qualified request lands in your panel with the whole conversation behind it.
What your team receives
Not a missed call. A qualified one.
A missed call tells your team that somebody rang. A qualified opportunity tells them who it was, what they asked for, how soon they need it and what to do next — before anyone picks up the phone to call back.
No score, no predicted value, no guess at what the case is worth. Those numbers would be ours, not yours.
Clinical suitability, pricing and the final time are decided by your team. Call Recovery records; it does not conclude.
What it does
Eight things it does. Nothing it pretends to.
Patient calls get a consistent first response when the desk is busy, closed or already on another line.
Captures and routes the opportunities that would otherwise disappear with the dial tone.
Understands who is calling, what they need and how soon, so the callback starts informed.
Keeps capturing patient demand through the evening, the weekend and the hours nobody is rostered for.
Escalates the conversation to your team whenever a person should be the one answering.
Identifies urgent calls and follows the escalation rules your clinic defined. It does not diagnose.
Configured with your hours, treatments, policies, FAQs and call-handling instructions — not a generic assistant.
Gives your team structured context instead of an anonymous entry in a missed-call list.
The boundary
AI when it helps. People when they’re needed.
Every product in the system has a written line it does not cross. This one is Call Recovery’s — what it handles on its own, the moment it steps back, and what it will never do in any configuration.
- Answering the call and holding a natural conversation
- Working out why the patient is ringing
- Collecting the non-clinical details your team needs to call back
- Answering the questions your clinic has approved in advance
- Whenever the caller asks for someone, or the conversation needs judgement
- When a call is urgent — it follows the escalation rules your clinic wrote, and does not diagnose
- For anything clinical, financial or unusual, with the whole conversation attached
- Diagnose, or comment on what treatment a caller needs
- Quote a price or commit the practice to one
- Decide who is clinically suitable
- Pretend to be a person
Call Recovery captures an appointment request and the time the patient prefers. Checking live calendar availability, confirming the slot and handling reschedules is Appointment Automation — a separate product in the same system. Run them together and a qualified caller becomes a scheduled appointment; run Call Recovery alone and your team makes that call.
Why it pays
Marketing generated the call. Don’t lose the patient because nobody answered.
By the time the phone rings, the practice has already paid for that patient — in ads, in search, in referrals, in the years of reputation behind the recommendation. Intent is at its highest the moment somebody dials. Call Recovery exists so that the last step, the one that costs nothing, is not the one that loses them.
One recovered high-value case can represent significant revenue for a dental practice. What that figure is depends on your treatment mix and your fees — we will not invent it for you, and no number on this page is a promise.
Where it shows up
One panel, one record.
Call Recovery does not keep its own inbox. Everything it handles lands in the same patient record as the other five, so nothing is worked twice.
See the panelCall Recovery
Every recovered call becomes a row in Call Intake, with its context behind it.
- 01AnsweredCaller reached Alotime instead of a voicemail light.
- 02QualifiedNew patient · implant consultation · afternoons next week.
- 03Handed overWaiting for clinic review, with the whole conversation behind it.
- Diagnose, or comment on what treatment a caller needs
- Quote a price or commit the practice to one
- Decide who is clinically suitable
Founder-led · built for dental clinics
I build Alotime for the hours a dental practice cannot cover. If something in the system gets a patient conversation wrong, that is mine to fix — and you will always know who to call.
Get Alotime. Get more smiles.
- 15-minute discovery
- Clinic-specific estimate
- No commitment required